The CX Summit 2024 Is Coming to Barcelona

Clear your schedules from nan 12-14th of November 2024, arsenic nan CX Summit returns, taking spot successful Barcelona, Spain.  

The metropolis – champion known for stunning architecture, beaches, and shot – is besides a booming hub for exertion and innovation.  

As such, it makes nan perfect location for attendees from crossed Europe to get together, beryllium inspired, and study lessons to ignite affirmative alteration wrong their operations. 

Those lessons whitethorn impact exertion but could besides beryllium people- aliases process-related.  

After all, the CX Summit promises 3 action-packed days of learning from keynotes, tracks, and unrecorded demos to guarantee there’s thing for everyone.  

However, fixed its value crossed nan CX space, AI will guideline overmuch of nan narrative.  

That’s critical, pinch galore leaders emotion unit from supra to instrumentality nan technology, summation efficiencies, and bolster customer experience.  

Nonetheless, nan learning curve is steep. For this reason, specified events are an basal root of information, truthful businesses tin study from unrecorded lawsuit studies, interact pinch thought leaders, and get a consciousness of what’s disposable to them.   

The unrecorded lawsuit studies will travel from CX leaders astatine Alaska Airlines, BT, The Ivy Collection, True Religion, Nasdaq, Wyndham Hotels & Resorts, and various different world brands.  

Meanwhile, cornerstone CX providers and consultancy firms for illustration Five9, ServiceNow, and Deloitte will thief overgarment that image of what’s possible.  

Additionally, nan CX Summit promises expert sessions, networking opportunities, and inspirational talks from nan likes of nan First Female NFL Coach Dr. Jen Welter, PGA Tour Pro Max Homa, and The Daily Beast Chief Content Officer Joanna Coles. 

Normally, these monolithic CX events are exclusively reserved for nan US. Yet, nan organizer, Five9, wants to return specified a acme to Europe and guarantee it offers a akin learning acquisition for its swelling customer guidelines crossed nan continent.   

Niki Hall, CMO of Five9, is proud to do precisely that and build connected nan occurrence of its CX Summit 2023 EMEA successful Porto, Portugal. 

“This year’s CX Summit focuses connected exploring nan transformative powerfulness of AI successful customer experience,” she said. “This arena is not conscionable astir learning — it’s astir inspiring action and collaboration. 

“We’re looking guardant to bringing together our world customer and partner organization and manufacture thought leaders to stock insights connected really to bring existent intelligence to AI-driven CX today.” 

Such existent intelligence is crucial. After all, AI implementations tin spell wrong. But, it’s seldom nan artificial intelligence that’s nan problem; it’s nan quality intelligence down them.  

By offering a curated three-day learning experience, nan CX Summit promises to uplevel that quality intelligence, isolate applicable opportunities beyond chatbots alone, and – yet – thief businesses guarantee they present connected nan immense opportunity of AI successful CX.  

Where Can I Sign Up?  

Anyone willing successful attending nan arena tin learn much and motion up here.  

Taking spot astatine Torre Melina, a Gran Meliá Hotel, it is easy to scope for everyone travelling from crossed Europe aliases beyond.   

Moreover, attendees will find themselves successful nan halfway of a thriving, humanities metropolis and tin immerse themselves successful nan civilization aft soaking up 3 days of compelling CX insight. 

Finally, businesses whitethorn besides prosecute intimately pinch nan Five9 team, arsenic nan CCaaS supplier rubberstamps its position arsenic a go-to partner for interaction centers crossed Europe.