From Passive Algorithms to Active Agents: The Rise of Agentic AI

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CX Today’s Susie Harrison hosts Jon Burg, VP Strategy astatine TechSee, for a chat connected nan emergence of agentic AI.

In this session, we cover:

• What agentic AI is
• How it makes decisions
• How issues of safety, robustness and unintended consequences tin beryllium mitigated
• The interplay betwixt agentic AI and quality agents successful CX
• The early for this exertion successful replicating quality cognition

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